Privacy Policy

Last updated: 2 May 2026

What we collect

• Your child’s first name only and age (for personalization on cards) – NEVER surname or photo
• Your WhatsApp number + delivery address (for order fulfillment)
• Email (optional – for backup order updates)
• Pin code (to calculate delivery date)

What we do NOT collect

• ? Photos of your child
• ? Surname / family name
• ? Any biometric data
• ? Behavioral tracking beyond standard analytics

How we use your data

• Process and fulfill your orders
• Send order updates via WhatsApp
• Personalize the bunch cards with your child’s first name
• Improve our products and service

Compliance

Joybunch complies with India’s Digital Personal Data Protection Act (DPDP Act 2023) and GDPR principles for international visitors.

Your rights

You may request deletion of your account and all personal data at any time by emailing shop@joybunch.in or messaging us on WhatsApp.

Third parties

• Razorpay – payment processing
• Anthropic (Claude) – AI Chat assistant (chat content used for response generation, not stored long-term)
• OTPless – phone authentication
• Cloudflare – performance and security

Contact

For privacy questions: shop@joybunch.in