??? Our 100% replacement guarantee
If anything in your order arrives damaged, missing, or defective, we’ll replace it. No questions asked. No long forms.
What’s covered
- ? Damaged items in transit (broken, torn, melted, etc.)
- ? Missing items (item listed in your order but not in the bunch)
- ? Defective items (clearly faulty)
- ? Personalization errors on our end (wrong name, wrong age)
What’s NOT covered
- ? Personalization mistakes you provided (typo in the name you entered, etc.)
- ? Damage caused after delivery
- ? Change of mind on personalized items
How to claim – 24 hours
- WhatsApp us at +91 99999 99999 within 24 hours of delivery
- Include: order number + photos of the issue
- We’ll respond within 2 hours and dispatch replacement
- Replacement ships within 24 hours, no extra charge